When you use fekra app you agree on terms and condition listed below:

The information provided by the user is correct

The user guarantees that all the information that he adds to his account is completely correct, and the user bears full responsibility for any wrong information that he adds.

Do not create more than one account

The user is obligated not to create more than one account, and in the event that he encounters a problem with his first account, he must follow up with an Fekra app team to solve the problem.

Using more than one person for the account

The registered user undertakes to be the only one who is responsible for everything that is done through his account.

Suspending the account and asking for documents about it

The Fekra team may suspend the account of any user who is suspected or violates the terms, and the app has the right to request personal documents about the user to prove his identity to reactivate the account, and documents may also be requested to verify his ownership of a PayPal account or credit card.

Violating the terms and preventing the account from dealing

The application Fekra has the right to ban the accounts that violate the terms of the application or those that cause harm to the application or its users permanently and without returning to the user or alerting him.

Username and profile

The user name must be a name that has a meaning and not just symbols or numbers. It is prohibited to use any names that incite hatred, violence, or the use of any trademarks as a name for the user. It is not allowed at the present time to use company names as a user name and the user is obligated to write his real name in his personal file. Note that this name is not adjustable. Personal photo: The user is obligated to put his real personal photo and not to put a picture another person in his account, or promotional pictures .. the personal profile must express the user in a short way.

Fekra App commission

The commission for the Fekra platform is deducted from the freelancer and not from the project owner, the freelancer must submit his final offer directly after he takes into account an fekra app commission that will be deducted from the amount he put in the offer.
- The project owner pays the transfer commission and a small commission for the application of Fekra when choosing the online payment.
- A commission will be deducted from the freelancer or service provider when obtaining money through electronic payment.
- To withdraw money, the service provider or freelancer must have a PayPal account to receive the money, or the transfer will be made through Western Union or MoneyGram for amounts more than $ 50, and any excess commission will be added to the freelancer or the person to whom the amount is to be transferred and will be according to the country in which it will be Transfer money to him.
- First for the service provider:
(17%) for amounts from $1 to $500
(15%) for amounts from $500.01 to $5000٠٠٠
(7%) for amounts of $5000.01 and more
E.g: if you offer service for $500.01 you will earn after deducting the commission $424.9 which is 15% commission
Second for the service client/ the person that will order the service:
the client will pay the service amount + commission (payment gateway+ Fekra)-
(7%) for amounts from $1 to $500
(5%) for amounts from $500.01 to $5000
(4%) for amounts of $5000.01 and more
E.g: if the service cost for $500 you will pay 500+35=$535 (7%) commission
- First for the Freelancer /(Request offer provider):
(17%) for amounts from $1 to $500
(15%) for amounts from $500.01 to $5000٠٠٠
(7%) for amounts of $5000.01 and more
E.g: if you offer service for $500.01 you will earn after deducting the commission $424.9 which is 15% commission
Second for the Request provider/ The person that post a request:
the client will pay the service amount + commission (payment gateway+ Fekra)-
(7%) for amounts from $1 to $500
(5%) for amounts from $500.01 to $5000
(4%) for amounts of $5000.01 and more
E.g: if the service cost for $500 you will pay 500+35=$535 (7%) commission

Refunds Terms


The balance is returned by the project owner opening a technical support ticket requesting the return of his money.
The return process is subject to several conditions, including:
The terms of the payment method (Paypal and credit cards). If the payment method, for example, does not provide the option to return the amount, we cannot do that from an idea. In general, the balances are available to respond if there is a possibility of this within 177 days from the date of shipment, with a maximum.
If the payment method provides return within a specified period, we are bound by this period.
Therefore, we ask you, dear, to make sure by reading the terms of the payment method that you use before paying and then following up with the support team in Fekra
The return is done exclusively to the payment method that was used, as we process a refund for the amounts to be refunded.
An Fekra App has the right, without being obligated, to delete or hide offers or projects that violate the terms of the app or those that cause harm to the app or its users, without reference to the user.
By default, and unless otherwise agreed by the start of the project, the owner of the project owns all intellectual property rights and copyrights to the projects received through Fekra. The freelancer is not entitled to impose additional rights on the project after its implementation or delivery.
Fekra application services are not available in the European Union countries, nor are companies or individuals residing in the following countries: Afghanistan, Cuba, Iran, Iraq, North Korea, Somalia, Sudan, South Sudan, Syria, Crimea Region of Ukraine, Yemen, Zimbabwe.

The user's use of a payment method that is stolen or not owned by him.
The user causes any harm to any other user or idea application.
The user publishes a work that he did not prepare in his gallery.
Publishing the services of an unreliable company or a company that is not for him due to fraud
The freelancer submits offers on projects he does not master, performs low-quality work, or relies on automated programs to implement the project. For example, but not limited to delivering copied content, relying on machine translation programs, automatically generating logos and designs, or providing less quality work than what is in the business gallery.
Impersonation of another user in the application.
Uploading a personal picture of the account that is not the picture of the owner of the account itself, including the use of pictures of public figures.
Selling the account, and upon discovering the sale of any account, it is immediately suspended with its balance and no party can benefit from it.

Interactions between users and preservation of rights

Implementation of an idea that guarantees the rights of both parties in the event that they abide by the conditions and in the event that the agreement between them was completely clear from the beginning within the details of the application before creating the application. Your sharing of any private, banking or other personal data with users is at your own risk, and this is not related to any payments you make on the platform, as these are 100% secured and are not data sharing.
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